95% of our orders are printed and shipped out within 48 hours. We ship all of our orders from the US using USPS, so your order will generally arrive within a week of purchase. 

Please use our contact form to notify us as soon as possible and we will work to get that resolved with you. We cannot guarantee we will be able to overturn every order, but we promise we will do our best and try to work with you.

Products that haven't been shipped can be cancelled for a full refund. If a product is defective, you can get a replacement product by reporting it using our contact form within the first 10 days you have it.